Delivery & Returns Policy

PROCESSING TIME

Please note that our processing time before shipment is 3-5 working days. This is the time it takes us to process and prepare your order for shipment.

DELIVERY ESTIMATES

The delivery estimates (inclusive of processing time) are as follows:

  • UK: 5-7 working days
  • Europe: 10-14 working days
  • USA: 10-14 working days
  • Rest of World: 10-14 working days

Please note that delivery times are an estimate and may be affected by factors outside our control, such as customs clearance, weather conditions, and public holidays.

We strive to ensure that your order arrives within the estimated timeframe. However, please allow for some variation in delivery times.

Once your order has been shipped, we will provide you with a tracking number so you can keep track of your delivery. If you have any questions or concerns about your order, please feel free to contact us at hello@goodieworks.co.uk.

SHIPPING RATES

  • UK: £2.99
  • International: £11.99

RETURNS POLICY

We hope you love your order, but if you change your mind, you can return your item within 14 days of receiving it.

To be eligible for a return, items must be unworn, unwashed, and in their original condition. Customers are responsible for return shipping costs unless the item is faulty.

If there’s a fault with your order or you think you may be eligible for a refund, please get in touch at hello@goodieworks.co.uk and we’ll be happy to help.